Returns & Exchanges

Carhartt WIP AU offers a 30-day return policy for all full-priced items, ensuring your garments meet our standards of quality and fit. Items must be returned in their original, unworn condition with all tags attached to be eligible for a refund or exchange.

1

Initiate Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all original labels and swing tags remain attached to the products.

3

Ship the Package

Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at any Australia Post location.

4

Processing & Refund

Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing