Frequently Asked Questions

Everything you need to know about shopping with Carhartt WIP Australia.

How long does shipping take within Australia?

Standard shipping typically takes 3-7 business days, while express shipping options deliver within 1-3 business days depending on your location.

What is your return policy for online orders?

We offer a 30-day return policy for all full-priced items, provided they are in original condition with tags attached. Sale items are eligible for store credit only.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website.

Are your products covered by a warranty?

Yes, Carhartt WIP products are built to last. We offer a limited warranty against manufacturing defects in materials and workmanship.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Afterpay, and Zip Pay.

How do I find my correct size?

Each product page features a detailed size guide. Our 'Work in Progress' fits can vary, so we recommend checking the specific measurements for relaxed versus slim-fit garments.